Email Support

Email Policies

Email left on the servers for more than 90 days will be deleted.  Mailboxes not accessed for 90 days will be removed.  If you're using Web Email and need to save a few messages, do not leave them in your InBox.

As of 4/29/04, outgoing email authentication must be on.  As of this date, we are blocking port 25.  Both of these changes are to limit outgoing spam from viruses.

Eudora

• Outgoing Authentication
• Setup:  Eudora
• Eudora Email Problems

Mozilla 1.x

• Outgoing Authentication
• Thunderbird

MS Windows Mail

• Setup is like Outlook Express, except you don't hit the "mail" tab.
• Error Messages

Netscape

• Outgoing Authentication, Netscape 6 and 7
• Outgoing Authentication, Netscape 4.7
• Setup:  Adding Mailboxes in Netscape 4.7
• Changing your Username in Netscape 4.7
• Netscape Communicator Problems
• Beginner's Guide to using Netscape

Opera

• Outgoing Authentication

Outlook

• Outgoing Authentication
• Installing additional mailboxes in Outlook 2000
• Installing additional mailboxes in Outlook 2002
• Outlook 2000 Problems
• Microsoft Error Codes

Outlook Express or IncrediMail

• Outgoing Authentication
• Installing additional mailboxes in Outlook Express
• Changing your Username in Outlook Express
• Outlook Express Problems
• Making Hyperlinks work again
• Microsoft Error Codes

Pegasus

• Outgoing Authentication

Mac users

• Outgoing Authentication, Entourage versions before OS X
• Outgoing Authentication OS X Mail
• Outgoing Authentication Netscape 6 and 7
• Outgoing Authentication Eudora 5.x
• Outgoing Authentication Outlook Express

Web Email

• Webmail for Mobile Phones - http://mail.turbonet.com/mail/pda
• Web Email Problems

Other Stuff

• Outgoing Authentication for other email programs  if you don't find your email program in the preceding link, search Google for the name of your email program, followed by SMTP auth.  Throw in your version number if you know it.  Example, Mozilla SMTP auth
• Mailing List Commands
• Available Email Domains
• Setup for Microsoft Internet Mail
• Importing files:  Outlook Express
• Removing Keep-Alives
• Beginner's Guide to Internet Explorer
• MailTo Instructions
• Error Messages
• Old Versions of several email (and other) programs are available for download here.

Copyright © 2004 Cactus International, Inc.
cactus@turbonet.com
1-208-883-5500